CUSTOMER SUPPORT

GOLFZON uses high-speed camera technology that watches the dimples on the golf ball and nothing else. This allows us to acutely measure golf shots, both big and small, to the same degree of accuracy, whether it’s a 320-yard drive or a 7-inch putt.

Each GOLFZON simulator is unique: with the TwoVision, and Vision Premium simulators utilizing ceiling-mounted high-speed cameras, and the Vision Standard and GDR Standard utilizing floor-mounted high-speed cameras. The frame rate of the camera varies per model.

No! It’s a standard option that is built into the base price of each golf simulator unit.

The platform will be 7.25 inches high with finishing material.

GOLFZON provides detailed construction plans and provides access to an internal Project Manager, who will interface directly with your general contractor to ensure the booth is built properly and ready for our installation engineers when they arrive on-site to set up and calibrate your system.

You can easily order replacement parts for your system in the GOLFZON Store Manager (GSM). View instructions here.

Yes! GOLFZON offers several driving ranges and short game practice facilities for you to choose from within the Vision software platform. If you want more, you can ask about our GDR software (GOLFZON Driving Range), which is a much more robust and finely tuned training system.

Yes, every simulator provides a number of different data points and swing video feedback. Please see the image below for the data provided on a TwoVision driving range, which includes:
Distance
Carry
Launch Angle
Ball Speed
Distance Left (To Target)
Side Variance
Azimuth
Side Spin
Back Spin
Face Angle
Head Speed

We currently have over 260 golf courses on our server, and we try to add as many as we can every year. In addition to our list of real golf courses, GOLFZON also has exclusive virtual golf courses available.

GOLFZON does have other games, but they all need to be played with a golf club and a golf ball. We are proud to say we’re the best golf simulator in the world, and that’s because our sole focus is on the game of golf. The other games are arcade-style, non-traditional golfing games, such as darts and blocks golf.

GOLFZON Store Manager (GSM) is a tool provided to GOLFZON operators that allows them to manage their location and systems in one place. You can manage your bookings, leagues, tournaments, order spare parts, update location information that appears on the Global GOLFZON locator, and much more. Learn more here.

Access GSM

GOLFZON Customers: Not sure how to log in? Reach out to our Support team.

GOLFZON sends a team of highly trained engineers to install and calibrate your system. Additionally, your system warranty is activated the day that the system is fully operational.

We want to get you playing on Pebble Beach as soon as possible, but every case is different due to global logistics. The process typically takes 14 weeks. Please speak to your sales representative and they can give you the best possible timeline.

At GOLFZON, our team of certified engineers will install your simulator, screen, & projector while professionally calibrating the system to get you playing on your simulator as quickly as possible.

That depends largely on local market conditions and material/labor costs in your region. You can put your general contractor in touch with us, and GOLFZON will help them understand the scope of the project so they can provide more accurate estimates.

We pride ourselves on our customer service, and we are here to help! Please find more information on customer service below:

GOLFZON Customer Service
Hours: Monday – Saturday (9am EST – 9pm EST)
Email: tech@golfzon.com
Call: 833-693-4653